Or click the green help button at the bottom right for live chat, when available.
Monday to Friday - 9am to 5pm
Saturday - 10am to 4pm (by appointment only)
We're happy to see drop-ins but we recommend making an appointment below to guarantee a staff member is available to see you.
Book an appointment (note that same day service is only available on request / when available)
Tel +44 (0)207 241 1113
3 Meldola Yard
Hackney Wick
London E9 5NW
Sales and trade enquiries:
sales@point101.com
Existing order queries or problems:
support@point101.com
PR, press or partnership enquiries:
marketing@point101.com
We have answers to FAQs on our support website. If you can't find an answer to your query please fill out the form below, and we’ll get back to you within a few working hours.